LEGAL

payment terms

Last updated: June 10, 2026 · Powered by Razorpay · Secure payment processing
Payment Partner: All payments on THARΞX EA are processed by Razorpay, a payment aggregator authorized by the Reserve Bank of India (RBI). Razorpay is operated by Razorpay Payments Private Limited.

1. Acceptance of Payment

By making a payment on tharexea.com, you agree to:

2. Accepted Payment Methods

Through Razorpay, we accept:

  • Credit Cards: Visa, Mastercard, Maestro, RuPay, American Express
  • Debit Cards: All major Indian and international debit cards
  • UPI: Google Pay, PhonePe, Paytm, BHIM, Amazon Pay, and others
  • Net Banking: 50+ Indian banks supported
  • Digital Wallets: Paytm Wallet, Mobikwik, Freecharge, Amazon Pay Balance
  • EMI: Cardless EMI and Credit Card EMI (subject to bank approval)
  • International Cards: For customers outside India

3. Pricing & Currency

  • All prices are displayed in Indian Rupees (₹/INR) as the primary currency
  • USD ($) equivalent prices are shown for reference for international customers
  • Total amount including any applicable fees is shown at checkout BEFORE payment
  • No hidden charges
  • Currency conversion (for international cards) is handled by your card issuer

4. Payment Authorization

By providing your payment details and clicking "Pay", you:

  • Confirm you have legal authority to use the payment method
  • Authorize Razorpay to process the transaction
  • Authorize us to receive the funds
  • Acknowledge that the transaction is non-reversible (subject to our Refund Policy)

5. Payment Confirmation & Delivery

For successful payments:

  • You'll receive a Razorpay confirmation email with the payment ID
  • Your license will be automatically activated within minutes via our webhook system
  • This Razorpay payment receipt serves as your proof of purchase
  • For digital products (THARΞX EA Software), delivery is instant via your customer dashboard

6. Failed Payments

If your payment fails:

  • No amount will be deducted from your account in most cases
  • If funds were deducted but payment failed, your bank will automatically refund within 5-7 business days
  • If you do not receive a refund within 7 business days, contact your bank first, then contact us
  • Failed transactions can be retried immediately

7. Successful Payment Refunds

Refunds for successful payments (if approved per our Refund Policy):

  • Initiated by us through Razorpay within 2-3 business days of approval
  • Processed back to your original payment method
  • Credited to your account within 5-7 business days after initiation
  • International refunds may take up to 14 business days due to bank processing

See our full Refund Policy for conditions.

8. Data Security

  • Razorpay is PCI DSS Level 1 certified (highest standard)
  • All transactions use 256-bit SSL encryption
  • We do NOT store your full card number, CVV, or banking credentials
  • Razorpay uses advanced fraud detection systems
  • 3D Secure authentication is required for most transactions

9. Chargebacks & Disputes

If you wish to dispute a transaction:

  1. Contact us FIRST through any channel listed in Section 12 — most issues are resolved within 48 hours
  2. If unresolved, you may contact Razorpay support at razorpay.com/support
  3. If still unresolved, you may file a chargeback with your bank
Warning: Initiating a chargeback without first contacting us may result in immediate termination of your license and permanent ban from future purchases.

10. International Transactions

For customers paying from outside India:

  • Razorpay supports international cards (Visa, Mastercard, AmEx)
  • Your bank may charge a foreign transaction fee (typically 1-3%) — this is NOT charged by us
  • Currency conversion rates are set by your card issuer
  • FEMA regulations apply for Indian customers paying international vendors (not applicable for our service since we are India-based)

11. Delivery of Digital Goods

THARΞX EA is a digital software product:

  • Delivery time: Instant — within minutes of successful payment
  • Delivery method: Via your customer dashboard at tharexea.com
  • No physical shipping involved
  • Software is downloaded directly from our secure servers
  • If you don't receive access within 24 hours, contact us immediately

12. Grievance & Contact

For any payment-related issues, contact us:

13. Razorpay Customer Support

For Razorpay-specific issues (gateway errors, payment processing):

14. Changes to Payment Terms

We may update these Payment Terms periodically to reflect changes in Razorpay's policies, RBI regulations, or our business practices. Continued use of our payment services constitutes acceptance of any changes.

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