privacy policy
THARΞX ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
1.1 Account Information
When you sign up via Google OAuth, we receive:
- Your Google email address
- Your name (as set on your Google account)
- Your Google profile picture (if available)
- Your Google account ID (a unique identifier)
1.2 Profile Information (You Provide)
You may optionally provide:
- Phone number
- City and country
- MT5 trading account number(s)
- Broker name
1.3 Payment Information
Payments are processed by Razorpay. We do NOT store your full credit card details. We receive only:
- Razorpay payment ID
- Payment amount and currency
- Payment status and timestamp
1.4 Technical Information
Automatically collected:
- IP address (for security purposes)
- Browser type and version
- Pages visited and timestamps
- Session cookies (required for login)
2. How We Use Your Information
- Provide and maintain the THARΞX EA service
- Process payments and license activations
- Bind licenses to your specific MT5 accounts
- Communicate with you about your license, updates, and support
- Detect fraud and unauthorized usage
- Improve our software and services
- Comply with legal obligations under Indian law
3. How We Share Your Information
We do NOT sell your data. We share information only with:
- Razorpay: for processing payments (their privacy policy)
- Google: as authentication provider
- Hosting provider: for data storage
- Legal authorities: if required by Indian law
4. Cookies & Sessions
We use a single session cookie (tharex_sess) to keep you logged in. We do not use tracking cookies or third-party analytics that profile individual users.
5. Data Storage & Security
Your data is stored on secure servers in India. We use:
- HTTPS encryption for all data transmission
- Bcrypt password hashing
- OAuth 2.0 for authentication
- Database access controls
6. Your Rights
Under the Information Technology Act 2000 and Rules thereunder, you have the right to:
- Access your personal data we hold
- Correct inaccurate data via your dashboard
- Delete your account (contact us)
- Withdraw consent for non-essential processing
- Data portability — request a copy of your data
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. License records are kept for 7 years for tax and legal compliance purposes (as required under Indian Income Tax Act, 1961).
8. Children's Privacy
Our service is NOT directed at individuals under 18. We do not knowingly collect data from minors.
9. International Transfers
Your data may be processed in India and other countries where our service providers operate (e.g., Google, Razorpay).
10. Changes to This Policy
We may update this Privacy Policy. Material changes will be communicated via email or website notice.
11. Contact
For privacy questions, data requests, or to contact our grievance officer:
- Email: letstradewithg@gmail.com
- Telegram: @letstradewithg
- Response time: Within 48 hours of receipt