LEGAL

privacy policy

Last updated: 6 November 2026 · Compliant with Indian IT Act 2000

THARΞX ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

1.1 Account Information

When you sign up via Google OAuth, we receive:

  • Your Google email address
  • Your name (as set on your Google account)
  • Your Google profile picture (if available)
  • Your Google account ID (a unique identifier)

1.2 Profile Information (You Provide)

You may optionally provide:

  • Phone number
  • City and country
  • MT5 trading account number(s)
  • Broker name

1.3 Payment Information

Payments are processed by Razorpay. We do NOT store your full credit card details. We receive only:

  • Razorpay payment ID
  • Payment amount and currency
  • Payment status and timestamp

1.4 Technical Information

Automatically collected:

  • IP address (for security purposes)
  • Browser type and version
  • Pages visited and timestamps
  • Session cookies (required for login)

Your name, email and mobile number are collected to run your account, billing and support. You can withdraw consent or ask us to correct or delete them at any time using the grievance contact below.

2. How We Use Your Information

  • Provide and maintain the THARΞX EA service
  • Process payments and license activations
  • Bind licenses to your specific MT5 accounts
  • Communicate with you about your license, updates, and support
  • Detect fraud and unauthorized usage
  • Improve our software and services
  • Comply with legal obligations under Indian law

3. How We Share Your Information

We do NOT sell your data. We share information only with:

  • Razorpay: for processing payments (their privacy policy)
  • Google: as authentication provider
  • Hosting provider: for data storage
  • Legal authorities: if required by Indian law

4. Cookies & Sessions

We use a single session cookie (tharex_sess) to keep you logged in. We do not use tracking cookies or third-party analytics that profile individual users.

Third-party content. Some pages load content from other companies, and your IP address and browser details reach them when that happens: Google Fonts (page fonts), Razorpay (the payment window, only when you pay) and Google (sign-in, only when you choose it). A WhatsApp link opens WhatsApp only when you click it. We do not use these to build advertising profiles.

5. Data Storage & Security

Your data is stored on secure servers in India. We use:

  • HTTPS encryption for all data transmission
  • Bcrypt password hashing
  • OAuth 2.0 for authentication
  • Database access controls

6. Your Rights

Under the Information Technology Act 2000, the Digital Personal Data Protection Act 2023 and the rules made under them, you have the right to:

  • Access your personal data we hold
  • Correct inaccurate data via your dashboard
  • Delete your account (contact us)
  • Withdraw consent for non-essential processing
  • Data portability — request a copy of your data
  • Nominate a person to exercise these rights for you, and complain to us first and then to the Data Protection Board of India

MT5 Auto is coming soon and is not available yet, so we are not collecting MT5 passwords for it. If it opens later we will update this policy and ask for your clear consent first. If you connected an account before this change, your password stays encrypted and is used only to run that account; to remove it, change your MT5 password or ask us to delete your connection. Our visitor statistics use a daily code that cannot be turned back into your IP address and set no tracking cookie.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. License records are kept for 7 years for tax and legal compliance purposes (as required under Indian Income Tax Act, 1961).

8. Children's Privacy

Our service is NOT directed at individuals under 18. We do not knowingly collect data from minors.

9. International Transfers

Your data may be processed in India and other countries where our service providers operate (e.g., Google, Razorpay).

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or website notice.

11. Contact

Grievance Officer: THARΞX Grievance Desk. For privacy questions, data requests or complaints:

  • Email: admin@tharexea.com
  • Telegram: @letstradewithg
  • We acknowledge within 48 hours and aim to resolve within 15 days.
  • If you are not satisfied, you may approach the Data Protection Board of India or the National Consumer Helpline as the law allows.
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